Customer service charter

4 good reasons to choose Andersen & Mørck

As a privately owned Norwegian company, we put our soul into personal and professional follow-ups, which has contributed to good growth in recent years. We are around more than 60 skilled employees, of whom 25 are professionals in freight forwarding and freight shipping and over 30 at the terminal at Borg Havn. In addition, we have 5 people at the Norwegian-Swedish border (into the EU) who specialise in customs clearance for both Norwegian and international customers.

All our employees has common values, written in our customer service charter - 4 points that ensure our customers a top-notch follow-up along the way.

Customer service Charter

At Andersen & Mørck:

  • We treat everyone with respect and kindness.
  • We are solution oriented.
  • We give personal and professional service.
  • We are quick to respond with requests, complaints and other inquiries.

 

Geir Teistung
General manager