{"id":2190,"date":"2020-09-24T07:42:20","date_gmt":"2020-09-24T07:42:20","guid":{"rendered":"https:\/\/andmork.no\/declaration-of-service\/"},"modified":"2026-07-21T18:26:03","modified_gmt":"2026-07-21T18:26:03","slug":"customer-service-charter","status":"publish","type":"page","link":"https:\/\/andmork.no\/en\/customer-service-charter\/","title":{"rendered":"Customer service charter"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_2_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_cta_0 et_pb_promo et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_promo_description\"><h1 class=\"et_pb_module_header\">Customer service charter<\/h1><\/div><\/div><\/div><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_2_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"font-weight: 600;\">4 good reasons to choose Andersen &amp; M\u00f8rck<\/h3>\n<p>As a privately owned Norwegian company, we put our soul into personal and professional follow-ups, which has contributed to good growth in recent years. We are around more than 60 skilled employees, of whom 25 are professionals in freight forwarding and freight shipping and over 30 at the terminal at Borg Havn. In addition, we have 5 people at the Norwegian-Swedish border (into the EU) who specialise in customs clearance for both Norwegian and international customers.<\/p>\n<p>All our employees has common values, written in our customer service charter - 4 points that ensure our customers a top-notch follow-up along the way.<\/p>\n<h2>Customer service Charter<\/h2>\n<p>At Andersen &amp; M\u00f8rck:<\/p>\n<ul>\n<li>We treat everyone with respect and kindness.<span><\/span><\/li>\n<li>We are solution oriented.<\/li>\n<li>We give personal and professional service.<\/li>\n<li>We are quick to respond with requests, complaints and other inquiries.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><i>Geir Teistung<\/i><br \/><i>General manager<\/i><\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" data-src=\"https:\/\/andmork.no\/wp-content\/uploads\/2023\/05\/Geir-Teistung-portrett.jpg\" width=\"800\" height=\"1000\" data-srcset=\"https:\/\/andmork.no\/wp-content\/uploads\/2023\/05\/Geir-Teistung-portrett.jpg 800w, https:\/\/andmork.no\/wp-content\/uploads\/2023\/05\/Geir-Teistung-portrett-480x600.jpg 480w\" data-sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" class=\"wp-image-2712 lazyload\" title=\"Geir Teistung - portrett\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/1000;\" \/><\/span><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2190","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer service charter - Andersen &amp; M\u00f8rck AS<\/title>\n<meta name=\"description\" content=\"Declaration of service: Treat everyone with respect and dignity. be solution oriented. personal and professional service. 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